Examples of Why We Love Being Atlanta Garage Door Specialists
A woman calls our garage door customer service line in a panic. It’s early in the morning and she has spent the last two hours getting her four kids dressed, fed their breakfast and ready for school. Being a single mom, she has a strict routine that her family follows each morning. Instead of having her kids walk, she prefers driving her kids to school. After they are dropped off, it takes her about 20 minutes to get to work.
However, this morning is different. After packing the kids and their things into the car, she pressed the garage door opener only to have it malfunction. No matter how many buttons she pushed, that darn door would only go partially up and not enough to get the car through. As the minutes tick away, she has that sinking feeling that this day is off to a bad start. Both she and the kids are going to be late and there’s not much she can do.
On our end of the line, we can hear that she is unhappy and stressed out about this situation. The garage door has never acted up before, but it chooses this moment to go kaput. We send one of our experienced technicians over to her home in a hurry. As local garage door specialists, we see this kind of problem all the time. She is relieved to see his van pull up, but is concerned about how long this job will take as she escorts him to the garage.
Fortunately, the issue is a bent track that can be easily fixed without too much fuss. Our technician works quickly, because he wants those kids to be able to get to school without missing too much class time. Before long, the problem is resolved and the happy mom is on her way with kids in tow.
A guy calls us up with a door opener problem. He thinks there’s something wrong with the motor but he’s not sure. He tried fixing the opener himself, but has gotten nowhere. Now he needs to call in the garage door specialists to see if we can help. After our technician arrives, he examines the opener carefully. It’s an older model that has given out due to normal use. Our expert lets him know that it would be more cost effective to replace it with an updated opener.
The grateful man agrees and we help him choose the best model for his garage door. Once the newer one is up and running, he’s happy as a clam. One of the great things about our job is that we get to help all sorts of people each and every day. This is why we enjoy being the best garage door specialists in the Atlanta area.